When we created GiftWorks, one of the problems we saw with the existing software in the space was that it was very difficult to use, not at all intuitive, and to make matters worse, the manufacturers were charging their customers hundreds, or even thousands of dollars for training on how to use the monstrosities. Especially given the high turnover rates among NPO staff (average stay: 18 months), these added costs really mushroom the price of those companies' products.
GiftWorks was designed to be easy to learn and use, with intuitive paths through common tasks. One of the core tenets was that it should not require training.
Why, then, is it that Mission Research is now offering classes on how to use GiftWorks?
Well, GiftWorks is easy-to-use software, and you can figure out most of what you need to do just by poking around the software and clicking on the obvious buttons and links and trying things out. What we have found, though, is that it is important to help our customers understand how it is we envisioned people using the many features of GiftWorks. So, starting today, there are a variety of classes available on how to use some of the more complex features of GiftWorks (like Importing and QuickBooks Integratino) and on best practices for using GiftWorks to improve how your organization contacts and stays in contact with your donors.
More information on the classes that are available and a sign-up form are available on our web site HERE.
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